Bringing clarity, pace, and AI-enabled efficiency to technology and delivery.
Leading technology strategy across platforms, products, and internal systems — with a focus on reliability, governance, and embedding AI into how the business builds, tests, and operates.
Led quality analysis and software testing for business-critical products, and delivered cross-functional projects including a multi-country internal learning platform.
Led a technical team spanning solution design, testing, and implementation, while strengthening core processes such as development scheduling and server virtualisation.
Grew and developed the support team while leading a full infrastructure move to new offices with minimal disruption to customers.
Supported a network of workstations and servers, and delivered customer network installations from design through to router and firewall configuration.
Developed and maintained the head office network of desktops and servers.
Responsible for the support, training, and development of systems across the business.
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